| Kim, Serom. “Discourse Strategies in Voice Phishing: Government Agency Impersonation.” Studies in English Language & Literature 49.2 (2023): 59-84. This study examines the structural and linguistic characteristics of voice phishing conversations. As a kind of contactless crime, voice phishing victims decide the authenticity of criminal acts only through what phishers say to them. However, the question of how voice phishers verbally lure targets and swindle money has not been answered. From a discourse analytic approach, this study identifies that voice phishers impersonating government agencies use discourse resources to create crime with the aim of achieving communicative purposes. The result of this study shows: (1) there are four discursive phases where phishers deploy and change different linguistic skills and stylistic features; (2) voice phishers use discursive strategies accordingly, including constructing an authority frame, speaking for the target, camouflaging the illegality, and topic change through interpersonal stance. (Kyunghee University) |